Panoptics designs, implements and supports highly available, robust network and infrastructure services to multiple sectors including the Event Industry.
We cover the whole spectrum of IT infrastructure projects including wireless, switching, IT security, servers and storage and unified communications. All of our solutions are supported by our in house team of dedicated support technicians.
We partnered with eXceeding to undertake a review of a HoT (Heads Of Terms) document for a complete IT Outsourcing agreement. Our client having never reviewed such a document, or undergone such a process found our combined engagement extremely reassuring working with subject matter experts on both service and commercials. This approach not only significantly sped up the process, it saved a large amount of money both initially and future spend, it also resulted in a much more detailed agreement that protected the end users interests far better. Should I ever again engage in such a process I would certainly involve eXceeding to help us navigate and negotiate these potential pitfalls.