UNICEF UK - Case Study - eXceeding
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About Unicef UK.

Established in 1956, Unicef UK is a registered charity and one of 33 National Committees for UNICEF who support UNICEF’s mission in their territories, predominantly through fundraising and advocacy. For the last 25 years Unicef UK has worked tirelessly to raise funds for UNICEF and to advocate for children’s rights. They operate directly in the UK to ensure children’s rights are upheld by governments at home and abroad, deliver domestic initiatives and secure visibility for the world’s most vulnerable children.


Unicef UK engaged eXceeding to run a procurement review. After a full review of their spend, we helped to classify their spend and identified areas across key business units – such as FM, Marketing and IT – where savings could be made. We then worked with key stakeholders to help to execute these recommendations.

The report included everything from internal process and procedures to tools and systems and internal governance. We helped to rewrite their procurement policy as well as rolling out new tools and controls to improve visibility and compliance.

In addition to short term quick wins, we also provided recommendations on long-term strategy and suggestions on a transformational approach. Its essential that recommendations fit the organisation and culture to ensure adoption.

The challenge.

It was identified that there were 3 key challenges, that needed to be considered:

No centralised procurement function
Procurement had been devolved to business units leading to inconsistency and prioritisation issues

Market insights
Assessing value for money was challenging due to an internal lack of market data and category knowledge

Tools and processes
Without supporting tools and processes, visibility of spend data was difficult

The solution.

eXceeding’s role was to review Unicef’s procurement function and to make recommendations both in terms of cost savings, and processes and procedures, as follows:

  1. The first step was to complete a detailed spend diagnostic, highlighting what was being spent with which suppliers and to create a report classifying spend across all business units. This included recommendations for potential savings across key departments including facilities management, marketing and IT.
  2. We then supported internal stakeholders, working with individual business units, as well as senior management to execute those recommendations.
  3. Review existing procurement processes and procedures and rewrite internal policies to ensure consistency and compliance across all categories.
  4. Practical recommendations included tools to help monitor spend, a contracts register and a risk register to ensure more transparency across their supply chain.


contract term

Cost saving

Increased transparency
via contracts and risk registers

processes and procedures

The future.

Unicef UK now have the tools in place to monitor spend and ensure best value from their suppliers. They also have centralised contract and risk registers and more transparency across their supply chain to ensure best value and improved supplier performance moving forwards.