Procurement for Housing Associations
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Compliant procurement support for Housing Associations.

Procurement teams in the housing association sector are facing multiple challenges. High inflation, tightening regulations, resource restrictions, recruitment issues and project delays, means that procurement leaders must find ways to leverage their function, deliver value for money to their tenants and mitigate risk.

eXceeding offers invaluable support to housing association procurement teams, providing both expertise and additional capacity to bolster internal resources, particularly during times of knowledge gaps or resource constraints.


Housing maintenance man in orange hi-vis up a step ladder fixing a light

The Social Housing sector invested £12.5 billion in 2023 in both new and existing homes. That’s an increase of 16% on the previous year.

From new building projects to essential day-to-day professional services and works, projects can range from low value to multi-million-pound construction projects. Delivering this pipeline can be challenging to manage, especially when you are looking for the most efficient route to market that will offer the best value for your organisation and local community.

Some common challenges by housing association procurement teams include:

  • Regulation and compliance: Procurement processes must adhere to stringent regulations and standards, such as the Public Contracts Regulations 2015 and the Procurement Act 2023, which can be complex and time-consuming to navigate.
  • Budget constraints and limited financial resources: Housing Associations typically operate on a not-for-profit basis, and have restrictions on rental fees. Therefore, it is difficult to find additional funds if large tenders come in over budget, which has been happening more frequently in recent times due to the impact of inflation on goods and services.
  • Lack of access to quality data to make more informed decisions quickly: Housing Associations do not always have up to date and accurate information about stock condition, which can result in unexpected requirements for major or minor works. There is often also a lack of a robust contracts register. This adds pressure to already under resourced procurement teams.
  • Manual processes or dated procurement technology: Investment in technology tends to be limited, or focused on serving tenants, therefore procurement departments can fall behind the curve and not benefit from the improved efficiencies available from the most up to date solutions.
  • Managing key stakeholder relationships: Housing Association procurements have complex stakeholder matrices, often with external funding contributions. There can be a need to engage and coordinate with multiple stakeholders, including tenants, board members, local authorities, and national bodies. This can complicate procurement processes.
  • Market engagement: There can be a low appetite from suppliers to bid for works contracts tendered by Housing Associations. Pre-market engagement is a key stage to include but it can be labour intensive for procurement project teams.
  • Driving social value: Often a key route for Housing Associations to deliver Social Value is to encourage local SME suppliers. Identifying, selecting, and managing reliable SME suppliers who can deliver consistent quality can be difficult.
  • Capacity and skills gaps: Housing Association procurement teams are often small compared to those in other sectors with similar spend under management. Therefore, there can be little capacity to meet periods of peak activity, and also subject matter expertise for particular category requirements or types of complex procurement exercise.

Why eXceeding?

As the Procurement Act regulations loom, our assistance becomes even more crucial, helping organisations not only prepare for the changes but also identify opportunities and implement necessary adjustments.

By collaborating with eXceeding, clients benefit from unparalleled confidentiality standards. With triple ISO accreditation and Cyber Essentials certification, we ensure the utmost security and confidentiality of your data and information.

Furthermore, our best practice toolsets, a dedicated delivery team, and extensive category expertise in construction, facilities management and information technology provides peace of mind and a simplified procurement journey.

If you would like to speak to us about how we can support your procurement needs, please drop us an email or give us a call on 0330 088 1620.

At eXceeding, we’re here to help housing associations do things better: to save time, resources, create long term value, and deliver better results. Having worked with a number of housing associations and the wider public sector, we have seen the challenges and frustrations experienced by procurement and category professionals and helped to solve them.

Take, for example, our work with Origin Housing, where we ran a fully compliant process to outsource critical services and put watertight contracts in place – with bespoke SLAs and KPIs – to ensure that the received the best possible solution from the supplier.

Get in touch.

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