Many organisations’ procurement strategies are defined by either heads of internal business units (e.g. IT or finance, etc.) or, worse, the incumbent provider, who dictates the terms within their standard contracts, written by their lawyers.
Both of these approaches are flawed.
If you rely on your internal team members, however good your head of IT, FM, HR, Finance, Operations might be, his/her exposure will always be limited to personal experience.
When it comes to your incumbent providers, or potential solution providers, you will often find that their margins on certain solutions, accreditations, exposure, capabilities and preferences bias their judgment. Also, too often, organisations are tied into rigid and one-sided, contracts that they don’t fully understand or police sufficiently.
This is where an expert procurement consultant comes in.
Mick spent 20+ years working for EDS and HP in the IT and BPO outsourcing industry, solutioning and managing complex Pan-European delivery models. This background has created a real passion for service excellence and delivering solutions that deliver true value.
Our goal is to bridge the gap between an organisation’s outsourced services and/or supply chain.
We work to address these fundamental flaws, which lead many organisations to select and source services, and outsourced agreements, that are not the most commercially astute, good value for money or measurable.
We draft bespoke contracts and put in place SLAs, KPIs and service credits which are tailored to your specific needs, to ensure that you are getting the absolute best service and value for money, from your providers.
We deal with negotiations relating to procurement and supplier relationship management every day, whereas your internal teams may rarely do so for certain solutions.
Your internal teams (or suppliers) may only have one approach to a problem – whereas we can draw on hundreds of examples of when similar challenges were faced and ultimately overcome by other businesses.
We act on your organisation’s behalf and to meet your individual needs. We are not tied to a partner, supplier or client so we can give truly impartial recommendations.
Our consultants have hundreds of specialist contacts between them, meaning that should more specialist input be needed we can draw on our trusted network to recommend a partner to work with you.
We say it how it is. We will not baffle you with science, but instead we’ll translate complex requirements into simple language.
We can join you at any stage of the procurement or bidding process. From running a tender, to a general review; from sourcing an interim to manage a transition. We can help.
Our consultants are negotiating new agreements every day in all markets. This means that they have built up a wealth of current and relevant experience of the problems that can arise from poorly planned procurement strategies.
Couple that with access to a huge network of expert advisors with up-to-date market data and knowledge, across multiple categories and disciplines… then there’s the relationships they have fostered, with a wide range of suppliers who are constantly evolving new and innovative ways of delivering their services… and you can really see the value of seeking advice from an eXceeding procurement consultant.