Does change management theory help when a project isn’t going well? No? Then what does?
It’s relatively easy to identify why a project is failing to deliver the desired benefits - much harder to put it right. And despite the many change management books and self-appointed change management ‘experts’ out there, it’s usually not the principles of managing change, but how you implement it - the detailed, hands-on practice - that makes a difference. And it’s our experience at eXceeding is that the devil is always in the detail.