What are the predicted enterprise IT trends in 2015?
In 2014 we saw enterprises continue to embrace BYOD and focus more on enterprise mobility. In fact we wrote about the growing trend of bring your own device on our blog and some of the rules that you need to consider when allowing employees to bring their own smart devices and even laptops into your organisation.
Next year it’s a trend that is expected to continue to be high on the CIO’s agenda with the extension to CYOD (Choose You Own Device) or COPE (Corporate Owned Personally Enabled) as some enterprises fail to realise the anticipated benefits of BYOD.
CYOD bridges the gap between offering your employees choice and catering for IT’s requirement to manage information and devices whilst keeping the organisation secure. Users are offered a choice of company approved device which removes some of the considerable security, support and standardisation challenges of BYOD.
BYOD offers freedom, CYOD offers control, and although restricting the range of devices may take away that freedom of choice, if employees are offered the right range of devices through CYOD then it may be possible to still provide them with the same level of satisfaction and empowerment that BYOD delivers.
Enterprise mobility and consumerisation continue to be hot topics in IT with one driving the other. Enterprise IT is failing to embrace consumerisation as fast as its employees, creating a mobility mismatch between employer and employees.
Enterprise mobility management will become part of workspace strategy, giving employees access to the tools and data they need regardless of where they are and what device they use. This is also referred to as ‘enterprise multi-screening’.
Another trend expected to grow in 2015 is where the CIO will take on a more customer-centric role coming out from focusing on back office systems and concentrating on building technologies that will strengthen customer relationships, win more business whilst being agile enough to deliver applications to market faster. Innovation cycles are shrinking and as a result CIOs have less time to ensure technology solutions can be considered, sourced and delivered to the business.
Spend on business technology, according to Forrester, is set to consume over 50% of new project purchases in 2015, meaning an investment in software, hardware and services to win customers and grow the business.
Customer and new business growth focused CIOs will need to partner with chief marketing officers (CMOs) in order to become more effective and address customer and marketing needs, however, and for those CIOs unwilling to embrace this new direction for IT could find themselves marginalised by a technology-savvy CMO…
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