Maximise value from your existing contracts through expert renegotiation

When a contract renegotiation makes sense?

You should consider reviewing and renegotiating a contract when:

• The contract for a highly strategic and/or bespoke service
• The supplier is not meeting service levels or KPIs
• You suspect you’re paying more than current market rates
• Business needs or scope have shifted
• Renewal is approaching or notice windows exist
• You want to inject innovation or flexibility into the relationship

Many clients start by benchmarking first, and are then surprised to discover renegotiation, rather than a full new procurement, is the smarter move.

Our approach to contract renegotiations

We’ve refined a structured, outcome-driven method that blends commercial finesse with market insight to provide a customised renegotiation strategy or each opportunity:

1. Contract & spend review
   Deep dive into your existing agreements, historic spend, escalations, scope creep, hidden costs and obligations.
2. Benchmarking & market diagnostics
   Compare your terms to live market data, supplier behaviour, peer contracts, cost models and indices.
3. Negotiation strategy & preparation
   Define negotiation goals (savings, flexibility, service enhancements), risk tolerances, fallback positions and messaging. Prepare supplier engagement plan.
4. Supplier engagement & renegotiation
   Lead discussions — challenge assumptions, propose better terms, build constructive dialogue while maintaining leverage.
5. Implementation & governance
   Manage the revised contract rollout, update documentation, embed KPI/monitoring frameworks, ensure compliance and tracking.
6. Ongoing monitoring & optimisation
   Regular reviews to capture value levers, adjust terms over time, ensure sustained performance.

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Proven results for our clients

Our contract renegotiation programmes deliver tangible, sustainable improvements. Some of the typical outcomes our clients report:

• Material cost reduction through better rates, removal of unnecessary charges and restructured pricing
• Increased flexibility in contract terms, scope and exit options
• Stronger service delivery, via rebased KPIs, better accountability and incentives
• Reduced risk through increased clarity in obligations and clearer penalty structures
• Enhanced supplier relationships built around shared value outcomes,  not just price
• Faster impact, often in weeks rather than months, avoiding delays inherent in running full procurement exercises

“They reduced our costs by over £700k … the savings have paid their fees many times over.” — Novati 

We’ve supported organisations across contract categories — software, facilities, outsourcing, professional services — to renegotiate complex contracts already in force, retaining continuity while releasing untapped value.

Case Studies

Why choose eXceeding for contract renegotiations?

Over time, legacy pricing, scope creep, changing supplier markets and shifting business needs can erode value.

• Independent & objective advice — we have no vendor affiliations, so our recommendations are always in your best interest
• Specialist negotiators — former procurement leaders and category experts who know how to drive change
• Live market insight — we blend benchmarks, intelligence and sector trends to inform every negotiation
• Proven track record — significant client outcomes across private sector clients, delivered with confidence
• Balanced relational approach — firm on value, considerate of supplier relationships — aiming for win–win outcomes
• End-to-end support — not just strategy: we help with implementation, monitoring and future optimisation

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Questions to ask before renegotiation

Before diving in, be sure to consider:

• What is the current state of your contract, supplier performance, and your drivers for change?
• What objectives do you want (savings, flexibility, service, innovation)?
• Is your contract scope still aligned with business requirements?
• Are your KPIs/SLA frameworks still fit for purpose?
• Are you benchmarked, do you know market comparators to push from?

These questions help you prioritise and set realistic goals.

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