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Exceeding

Yodel

Providing interim, expert, bid support to manage bids.

About Yodel.

Yodel is one of the UK’s largest delivery companies for B2B and B2C orders, serving many of the UK’s leading retailers. They now have over 50 sites and employ over 12,000 people to deliver millions of packages across the UK every week.

Overview.

Our bid team recommended that Yodel recruit an interim head of bid management whilst they recruited a full-time replacement.
We helped to interview and select a suitable candidate, as well as advising on; cultural fit, category and market knowledge.

We provided 6 options for a potential interim bid manager, before they finally selected one of our consultants to bridge the gap as they conducted a recruitment process.

One of our consultants was selected and deployed to work with Yodel before handing over once the new permanent bid manager was in post.

 

The challenge.

We identified 3 key challenges which needed to be addressed as part of the project:

Yodel’s bid manager unexpectedly decided to leave the company leaving them with an internal skills gap, as no other members of the team had experience of drafting complex bid responses.

Yodel had concerns about finding a bid manager with relevant category experience who was also a good cultural fit.

There was an urgent need to find a resource who could hit the ground running in order to ensure that the business did not miss out on current opportunities.

The solution.

Our bidding team recommended that Yodel take on an interim bid manager, for a period of three months to manage their bidding processes whilst they looked to recruit a replacement.

  1. The first stage of our process was to understand what it was that Yodel needed from a bid manager – the types of organisations they would bid to and the category knowledge they needed in order to plug the skills gap.
  2. Our resourcing team then reached out to our network and shortlisted six possible candidates to take up the interim position.
  3. We managed the interview and selection process on behalf of Yodel and helped to select one of our senior bid consultants.
  4. Our consultant worked with the team to ensure timely delivery of in-flight bids and managed workload. Our consultant then handed over to the new bid lead.

 

Highlights.

3-month interim contract

Successfully sourced & placed an interim bid manager

Tight turnaround times were met on shortlisting, interviewing and selection

Accessed our national network of expert bid consultants

The future.

We were able to fulfil an urgent resourcing requirement for Yodel, within a very short space of time.

They have now recruited a permanent bid manager but we may work with them again in future to assist if they need additional resources, when responding to more complex bids.