When outsourcing goes wrong
We came across a useful report last week, which we thought we’d share.
According to a survey of 532 organizations from across 68 countries and 14 industry sectors, conducted by the Business Continuity Institute (BCI), supported by the Zurich Insurance Group. “outsourcing failure is now a significant cause of supply chain disruption.”
In a bulletin on its web site Zurich said: “Service issues attributed to outsourcing jumped to third place in the causes of supply chain disruption at 35 percent, up from 17 percent in 2011, highlighting the importance that outsourcing decisions have in supply chain resilience. It also showed that 73 percent of organizations recorded at least one supply chain disruption in 2012 with 39 percent of analyzed disruption originating from below the immediate supplier.”
We’re helping many organisations to ensure that they get the best from their outsourcing strategy and decisions. We ensure that they make the correct decision, select the right provider and secure the most client centric contract.
For further information on effective Outsourcing please visit our Outsourcing page
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